In 2014, CPM launched ParkChicago©, an easy and convenient way motorists pay for street parking using their smartphones. The meters are more modern, more attractive, and even the much-derided rate hikes – only tangentially linked to the outsourcing – make economic sense.” Stephen Goldsmith, professor of government at the Harvard University Kennedy School and former mayor of Indianapolis and deputy mayor for operations for New York City Governing Magazine 1/20/10ĭrivers can pay for parking using their smartphones. “Privatization of parking meters worked in Chicago…. In addition, CPM has established a refund option, a 24‐hour customer service center and a state‐of‐the‐art maintenance and repair process. Since 2009, CPM has invested $38 million to modernize the City’s on‐street parking, replacing 36,000 outdated single‐space, coin‐operated ‘meters’ with 4,700 state‐of‐the‐art pay stations that accept both credit and debit cards. In recognition of these efforts, IBM’s Global Parking Survey called Chicago an “international leader,” awarding it top honors for best on‐street parking, which overhauled the City’s antiquated system, reduced the time it takes to find open spots, and improved traffic flow.ĬPM’s philanthropic initiative, CPM Community Partners, serves Chicago communities by investing time and resources in family and youth‐focused organizations.įor more information, visit or ParkChicago©.com.ĬPM has upgraded Chicago’s parking system. CPM also has improved customer service and outreach. Since it commenced operations in 2009, CPM has modernized the City’s parking infrastructure by installing state‐of‐the‐art electronic pay stations that accept credit and debit cards, as well as introducing the ParkChicago© app, which enables motorists to pay for parking using their smartphones. With 36,000 metered parking spaces, CPM operates the third largest such parking system in the United States. Chicago Parking Meters, LLC is a Leader in ParkingĪs part of a public‐private agreement with the City of Chicago, Chicago Parking Meters (CPM) is responsible for the operation, management and maintenance of the City of Chicago’s on‐street “metered” parking.
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